Privacy Policy


Introduction

OurLocal is an Australian-owned and operated social networking platform designed exclusively for Australian residents. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and all other relevant Australian privacy, data-protection and consumer laws. This Privacy Policy explains how we collect, store, use and disclose your personal information.

Introduction

We collect the minimum data required to operate a secure, Australian-only platform, including name, date of birth, email, profile content, posts, messages and business information. Automatically collected information includes IP address, geolocation indicators, device type, cookies, security flags, and login activity. We do not intentionally collect sensitive information unless voluntarily shared by you.

Why We Collect Your Information

We collect information to operate the
platform, create and manage accounts, enable messaging and business features,
ensure platform safety, detect fraud, prevent overseas access, personalise
content, improve services and comply with Australian laws. We do not sell or
share your information for unrelated purposes.

How We Store & Protect Your Information  

All data is stored securely within Australia. We use encryption, secure authentication, geofencing, VPN/Proxy detection, firewalls and regular audits. We retain personal information only as long as needed for legal, security, or operational reasons. 

Who We Share Information With 

We share information only with
Australian-based service providers supporting hosting, security and with
Australian law enforcement where legally required. We do not send data
overseas..

Cookies & Tracking

We use cookies and similar tools to
maintain sessions, improve functionality, enhance safety and gather anonymous
analytics. Disabling cookies may affect performance.

Access, Correction and Account Deletion 

You may request access to your personal information, ask for corrections or request deletion unless retention is required by law.  Contact privacy@ourlocal.net.au or support@ourlocal.net.au for more information. 

Age Restrictions 

OurLocal is for Australians aged 18 and over. We do not knowingly collect information about minors.

User-Generated Content 

Any information you publish may be visible to others according to your settings. You are responsible for personal or sensitive information you voluntarily disclose. 

Data Breach Notification 

We comply with the Notifiable Data Breaches scheme and will notify affected users and the OAIC if a serious breach occurs.

Changes to This Policy

We may update this policy as needed. Updates will be posted on the website with a new effective date.

Contact Us

If you have any questions, feedback or Privacy concerns, contact us at: 

Email: Privacy@ourlocal.net.au or office@credtech.com.au

If unsatisfied, please contact the OAIC at www.oaic.gov.au
Find Out More
Contact Our Team
Invest in OurLocal