Terms & Conditions - Data Use Policy
Introduction
Welcome to OurLocal, Australia’s own social platform built, owned, and supported entirely within Australia. We value your trust and are committed to protecting your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, store, and protect your data — and equally, what we will never do with it. By using OurLocal, you agree to these terms and conditions regarding data privacy and responsible information
handling.
Data We Collect
• Basic account details (e.g., name, email
address, age verification).
• Location information (only if you choose
to share it for local content and businesses).
• Profile content, posts, messages, and
media you upload.
• Technical information such as browser type, device ID, and usage statistics (for performance and security).
We do not collect unnecessary or intrusive
data, nor do we engage in hidden tracking or data resale.
How We Use Your Data
• Operate and manage your account.
• Display content and connections relevant
to your location or interests.
• Improve user experience and platform
functionality.
• Communicate important updates or policy
changes.
• Detect, prevent, and respond to security
or fraud incidents.
• Ensure compliance with Australian laws and safety standards.
We always use your data fairly, mtransparently, and for legitimate business purposes only.
What We Will Never Do With Your Data
• Sell or rent your data to third parties.
• Transfer or store your personal
information outside Australia.
• Share your data with advertisers without
your consent.
• Track your activity for external
marketing or political purposes.
• Use your private messages or posts for
targeted advertising.
• Allow foreign entities access to Australian user data.
Your information stays protected within Australian jurisdiction at all times.
Data Storage and Security
All data is stored within Australia on encrypted, government-compliant infrastructure. We adhere to the Australian Cyber Security Centre (ACSC) guidelines and use multi-layered protection measures including:
• End-to-end encryption for sensitive data.
• Regular security audits and system
updates.
• Restricted access to authorised
Australian staff only.
• Real-time threat detection and backup systems.
If a data breach occurs, we follow the Notifiable Data Breaches (NDB) scheme and promptly inform affected users and the Office of the Australian Information Commissioner (OAIC).
Age Verification & Safety
We are fully compliant with Australian online age access standards. Minimum age for account creation is 13 years. Parental consent is required for users under 18 where applicable, and we use AI-assisted and human moderation to prevent underage access and inappropriate content.
Data Access & Control
You are in control of your data. At anytime, you can:
• View or edit your personal information.
• Request deletion of your account and all
associated data.
• Download your profile information for
personal records.
• Manage privacy settings to control who sees your content.
Requests can be made through your account
settings or by contacting our Australian support team at
privacy@ourlocal.net.au.
Data Retention
We retain data only for as long as necessary to provide services or meet legal obligations. When your account is deleted, all personal data is securely erased from our servers within a reasonable timeframe — unless retention is required by law (e.g., fraud investigations or payment records).
Third Party Integrations
Where OurLocal integrates with external
services (e.g., payment processors), these partners are vetted for Australian
Privacy Principle compliance and bound by strict confidentiality agreements. We
do not authorise any third-party service to use your data beyond the purpose of
fulfilling its function within OurLocal.
Your Rights Under Australian Law
You have the right to access your personal
data, correct inaccurate information, withdraw consent for data processing, and
lodge a complaint with the Office of the Australian Information Commissioner
(OAIC) if you believe your privacy rights have been breached. Learn more:
https://www.oaic.gov.au/privacy
Updates to This Policy
From time to time, we may update this
policy to reflect new legal or operational requirements. All updates will be
announced clearly on our website, and your continued use of OurLocal
constitutes acceptance of any changes.
Contact Us
If you have any questions, feedback or Privacy concerns, contact us at:
Email: Privacy@ourlocal.net.au
We're here to protect your data, your privacy and your digital independence